If you are experiencing issues with AOL Mail, please call us on 0808-234-9279 inbetween 8AM to midnight GMT Monday-Sunday. (Calls to this number are free from a UK landline, calls from a mobile may be charged and will vary in cost, depending on your mobile phone provider). You can also get in contact with us via our feedback form.
Help with McAfee, System Mechanic and AOL Computer Checkup
For Help with purchasing or cancelling the above products please call our AOL Premium Services line on 0808-234-9279 inbetween 8AM to midnight GMT Monday-Sunday. (Calls to this number are free from a UK landline, calls from a mobile may be charged and will vary in cost, depending on your mobile phone provider).
OTHER CONTACT ADDRESSES
AOL Press Office
Journalists and Industry analysts can contact the AOL UK press office by emailing:[email protected]
Please note that this telephone number is only for enquiries from the media and analysts. General enquiries regarding the AOL Broadband service should be directed to AOL Broadband Member Services.
All AOL UK press releases and other corporate information can be found at http://corp.aol.com/press-kit/press-room
Unsolicited Bulk Email (Spam)
Information and advice relating to AOL’s spam policy, including contact details for email senders who find themselves being blocked by AOL, can be found by visiting our Spam Information Centre.
Feedback on AOL Product and Services
You can contact the AOL UK online customer support team via our Feedback Form.
Reporting offensive user behaviour or abusive content on AOL
We want all AOL users to love their time online, and we provide various implements and standards to permit you to make the most of your online practice.
If you encounter abusive or inappropriate conduct from other users of the AOL service, we encourage you to report it so we can ensure that activity is taken.
To report offensive Member behaviour email [email protected]
Information on how to notify AOL of unlawful content available on the AOL service and request for it to be eliminated can be found by visiting Report Unlawful Content.
If you encounter illegal content on the Internet, including pictures of child manhandle, you should report it to the Internet Observe Foundation.
Suspicious behaviour with or towards a child
If you encounter any suspicious behaviour online with or towards a child, please report it to the Child Exploitation and Online Protection Centre.
Instant life at risk
If you think that there is instantaneous life at risk, you should contact your local police station for advice.